Shipping Policy

At Corvine Footwear, we are dedicated to ensuring your order reaches you safely and efficiently. Our shipping process is designed to be transparent and reliable for all our customers across the United Kingdom.

1. Shipping Destinations & Costs

We exclusively ship to addresses within the United Kingdom.

  • Standard UK Delivery: FREE (£0.00) on all orders. There are no hidden handling fees or surcharges at checkout.

2. Carriers and Services Used

To provide the best local service, we partner with reputable UK couriers:

  • Primary Carriers: Royal Mail, Evri, and DPD.

  • All orders are sent via tracked services to ensure security and peace of mind.

3. Order Processing & Transit Times

Our delivery timeline is clearly defined below:

  • Order Cut-off Time: 5:00 PM (GMT) - Greenwich Mean Time.

  • Handling Time: 1 - 2 business days (Monday to Friday).

  • Transit Time: 2 - 6 business days (Monday to Friday).

  • Total Estimated Delivery Time: 3 - 8 business days.

4. Tracking Your Order

Once your order has been dispatched, you will receive a Shipping Confirmation email containing your unique tracking number.

  • How to check status: You can track your parcel's progress through our "Track Your Order" page or directly on the carrier's website using the link provided in your email.

  • Please allow 24-48 hours for tracking information to update once you receive your code.

5. Missing or Lost Items

If your tracking information shows "delivered" but you have not received your package, or if the estimated delivery window has passed and your item is missing:

  1. Verify the shipping address provided in your order confirmation.

  2. Check with neighbours or around your property.

  3. Contact us immediately at support@corvinefootwear.co.uk. We will initiate an investigation with the courier. If the item is confirmed lost or if any components are missing from your package, we will process a replacement or a full refund at no extra cost to you.

6. Taxes and Duties

As a UK-registered business, all prices are inclusive of applicable taxes. Customers will not be subject to any additional import duties or custom fees upon delivery.

Business Information:

  • Trading Name: Corvine Footwear

  • Legal Entity: R&DN EMPREENDIMENTOS LIMITED (Company No. 16677592)

  • Address: 13 Unit 155047, Courier Point, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH, United Kingdom

  • Email: support@corvinefootwear.co.uk

  • Phone: +44 7311133970